Effective Date: 01 November, 2012
Updated: May 24, 2018
Thank you for using Mintent! We take your privacy very seriously and would like to describe how we collect, use and protect your information when you access our websites, products, services and applications.
What Information Does Mintent Collect?
Information You Provide to Us
We receive and store any information you knowingly provide to us. Mintent collects information from you in the following ways in connection with your use of the Mintent website: (1) information you give to us as part of the sign-up process, and which you may update to us from time to time within your account information, and (2) information automatically collected when you visit any of the Mintent Websites.
When you sign up for the Mintent Website, we may ask you to provide certain information about yourself such as your name, email address, billing address, and company name or affiliation. You can view all of the information collected during the registration process by visiting the registration page. You may modify or remove any of your personal information at any time by logging into your account and accessing features that will allow you to edit your profile and account Information.
After you provide such information and set up your account, we may ask you to provide additional information about yourself on an optional basis. We may ask you for certain financial information, including credit card account data or other payment method data, to process payments for some of our services. Mintent may collect any communication it has with you via any means, including e-mail, telephone, and letters.
Information Collected Automatically
Whenever you interact with our Services, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, “cookie” information, the type of browser and/or device you’re using to access our Services, and the page or feature you requested. “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We may use this data to customize content for you that we think you might like, based on your usage patterns, and generally to improve the Services.
Mintent uses the information it collects from you to deliver the Mintent Website to you and continuously enhance your user experience. Generally speaking, we use the collected information to communicate with you, fulfill your requests, customize the content, improve our products and services, protect our and your rights, and comply with laws and regulations.
Information Collected From Other Websites and Do Not Track Policy
Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Services. Just like any other usage information we collect, this information allows us to improve the Services and customize your online experience. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different websites. Our Services do not support Do Not Track requests at this time, which means that we may collect information about your online activity both while you are using the Services and after you leave our Services. Do Not Track signals are set on a browser-by-browser basis, so you must set them on every browser you use if you do not wish to be tracked.
Third Party Analytics Services
We use third party analytics services in order to better understand user engagement with the Services. When a user browses or uses the Services, these third party analytics services may collect the user’s IP address, browser type, and approximate location (based on the IP address). They may also use web logs or web beacons and may set and access cookies on your computer or other device. In order to refine our understanding of user engagement, we provide these services with a user’s name and email address (which we collected as part of the user’s account registration process).
In addition, we collect Personal Information you submit to us, for example by completing a form on www.getmintent.com. In that case, we may communicate with you, for example by calling you at the phone number you provide, sending you promotional email offers, or emailing you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps enhance our engagement with you and generally improve our Services. If you do not want to receive communications from us, please indicate your preference by sending an email to firstname.lastname@example.org.
We may use your personal information to send you promotional information and updates regarding Mintent and its products and services from time to time. You may choose not to receive such information and opt-out of such future communications. All such communications sent to you will contain instructions for opting-out. The information that we collect from you may be used in aggregate form in various ways to optimize and improve the Mintent Website. While such information may be based on information about you, it will not identify you personally.
Does Mintent Share Personal Information?
We neither rent nor sell your Personal Information to anyone. However we may share your Personal Information with third parties as described in this section.
If Mintent sells all or part of its business, or makes a sale or transfer of assets, or is otherwise involved in a merger or business transfer, Mintent may transfer your personal information and non-personal information to one or more third parties as part of such transaction. You have the choice about whether to disclose your personal information or other information about yourself to Mintent. Regardless of your choices with respect to promotional communications and updates regarding content, Mintent may send you administrative messages, service announcements, terms and conditions of your account, or other similar communications, without offering you the opportunity to opt out of receiving them.
From time to time, Mintent may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Mintent, Mintent may share your information collected in connection with your purchase or expression of interest with our joint promotion partner(s). Mintent does not control our business partners’ use of the information, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.
We may disclose your information if required to by law enforcement officials or governmental agencies (i) when required by law; or (ii) to establish our compliance with applicable laws, rules, regulations, or guidelines. Mintent takes security of information seriously. We host both our North American and Rest of World systems with Amazon Web Services that has robust security protocols and has obtained ISO 27001 certification. For more information about Amazon Web Services security, visit http://aws.amazon.com/security/.
Personal Data of Children
We do not knowingly collect or solicit Personal Data from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any Personal Data about yourself to us. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Data, please contact us at email@example.com.
If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, or Iceland, you may have additional rights under the EU General Data Protection Regulation (the “GDPR”). Please contact us at firstname.lastname@example.org.
Contacting Mintent Software Corp.
If you have any questions about this privacy statement, the practices of the Mintent Website, or your dealings with Mintent Software Corp please contact us at: email@example.com or by mail at: Office 1055, 100-535 Thurlow Street, Vancouver, B.C. V6E 3L2.